THE CLIENT
Thames Laundry & Dry Cleaning is an award-winning, family-run laundry business based in Shepperton and Sunbury, with over 24 years of experience caring for garments across West London and Surrey.
Trusted by local customers, they offer everything from dry cleaning and ironing to tailoring and specialist garment care.
THE CHALLENGE
Thames Laundry needed a seamless end-to-end digital platform that made it easy for customers to book pickups and deliveries online without losing the warmth and trustworthiness their loyal customer base had come to expect. The platform needed to feel premium, convert new visitors quickly, and work flawlessly across all devices.
“THE BOOKING PLATFORM IS SO INTUITIVE THAT CUSTOMERS CAN GO FROM LANDING ON THE PAGE TO SCHEDULING A PICKUP IN JUST A FEW CLICKS.”
Jay
Owner, Thames Laundry
THE OUTCOME
Full Website Design
& Development
End-to-end design and build of a customer-first laundry platform, from initial wireframes through to a polished, production-ready site.
ONLINE BOOKING
PLATFORM
A streamlined pickup and delivery booking flow allowing customers to schedule collections, select services, and receive instant quotes with minimal friction.
LEAD CAPTURE
& EMAIL POPUP
A targeted email capture popup offering first-order discount incentives, designed to grow Thames Laundry’s customer base and drive repeat bookings.
Responsive Design
Across All Devices
Fully optimised across desktop, tablet, and mobile, ensuring a consistent, professional experience that works as hard as the team behind it.